Privacy Policy
Effective date: 22nd June 2021
Last updated on: 29th October 2026
This privacy policy (“Policy”) explains how RevenueHero Inc or any of its affiliates or subsidiaries (“We”, “Us”, “Our”) Processes Personal Data collected from natural persons as specified in section 2 below (“You”), as a Controller.
1. DEFINITIONS
Capitalised terms not specifically defined herein shall have the meaning ascribed to them in the Terms.
1.1. “Controller” means the natural or legal person, public authority, agency, or other body which alone or jointly with others determines the purposes and means of the processing of Personal Data.
1.2. “Customer” means the natural or legal person that has subscribed to Services by agreeing to the Terms.
1.3. “End-User(s)” means any person or entity other than the Customer or the Users whose data is transmitted by or on behalf of the Customer to the Services.
1.4. “Personal Data” means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
1.5. “Process/Processing” means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
1.6. “User” means a designated user within the Services, including an account administrator, employee, shareholder, auditor, lawyer, founder, and other designated users.
1.7. “Terms” shall mean the Terms of Service available at https://www.revenuehero.io/terms
1.8. “Website(s)” means the websites that We operate.
2. HOW WE COLLECT, USE, AND SHARE YOUR PERSONAL DATA
2.1. PERSONAL DATA THAT YOU PROVIDE US
| When You are a (n) | What Personal Data We Collect | How We use Your Personal Data | Whom We share Your Personal Data with |
|---|---|---|---|
Individuals who subscribe to the Services and/or is provided with login credentials to sign in to Services on behalf of the Customer. | Your contact information, such as Your name, email address, phone number, and employment information such as employer name and job title. |
| Third-party applications that assist Us in creating Your account, sending you notifications and information about Our products, services, webinars, etc. |
User who provides certain information through the Services, while (i) providing feedback or suggestions, making requests, or participating in surveys, webinars, events, podcasts, promotions, providing testimonials, sweepstakes, requesting customer support, (ii) contacting Us or speaking to Our representatives. | Information You have provided as part of it. |
| Third parties who assist Us in providing these services. |
Individuals who request a demo. | Your contact information includes Your first and last name, email and phone number. |
| Third parties who assist Us in providing these services. |
Individuals who provide information by (i) filling out forms on Our Website, or (ii) contacting us or speaking to Our sales representative. | Information You have filled in or have submitted through the web forms or information You have provided in Your interaction with Us. |
| Third parties who assist Us in providing these services. |
User who requests customer support services. | Your contact information such as name, email, and phone number. |
| Third parties who assist Us in providing these services. |
Individuals who apply for employment opportunities with Us. | You contact information, such as full name, email address, mobile number, details of Your education and previous employment, and any other information You volunteer, including during any interview or Your interactions with Us and contained in the resume that You submit to Us. |
| Third parties whose products we use in maintaining a record of and evaluating You for the position applied. With external recruiters and organisations like those that do reference or background checks on Our behalf. |
2.2. PERSONAL DATA THAT WE COLLECT NOT PROVIDED DIRECTLY BY YOU
| When You are a (n) | What Personal Data We Collect | How We use Your Personal Data | Whom We share Your Personal Data with |
|---|---|---|---|
Website visitor | Internet protocol (“IP”) addresses, operating system, and browser information. Your browser information such as Your preferences, and settings such as pages viewed, features used, session duration, browser cookies (description on the use of cookies is fully described under section 9 of this Policy). |
| Third parties who provide Us with services in connection with such processing. |
Individual who subscribes to the Services using the third-party sign-on service or a User added by Our customer | In case you register using any third-party sign-on services, such information that is available on those third-party |
| Third-party applications that assist Us in creating Your account, sending You notifications and information about Our products, services, webinars, etc. |
User using the Services | Information relating to Your use of or interaction with the Services, or query logs. | To develop, improve, support and operate the Services. | Third parties who provide Us with services in connection with such processing. |
Individuals whose information (i) third-party sources share with Us through a valid agreement without breach of any confidentiality clause and with all necessary approvals and authorizations, in accordance with applicable law; or (ii) is available on public platforms. | Your contact information, such as Your full name, email address, phone number, designation and business name, IP address, company-level information, and other unique identifiers which may be considered as Personal Data. We may combine this information with any Personal Data provided by You. | To update, expand and analyse Our records and create more tailored advertising to provide services that may be of interest to You. | Third-party partners who assist Us in such processing. |
If You provide Us with any Personal Data relating to other individuals, You represent that You have the authority to do so, and, where required, have obtained the necessary consent, and acknowledge that it may be used in accordance with this Policy. If You believe that Your Personal Data has been provided to Us improperly, please contact Us by using the information in section 12 below.
2.3. In addition to the details provided in the table above, We may also share Your Personal Data with
2.3.1. An entity to which we divest all or a portion of Our business, or otherwise in connection with a merger, consolidation, change in control, reorganisation or liquidation of all or a portion of Our business.
2.3.2. Law enforcement authorities, government authorities, courts, dispute resolution bodies, regulators, auditors, and any party appointed or requested by applicable regulators to carry out investigations or audits of Our activities.
2.3.3. Professional advisors who advise and assist Us in enforcing Our contracts and policies, handling Our claims, effective management of Our company and in relation to any disputes We may become involved in.
3. LEGAL BASIS FOR PROCESSING (EEA REGION)
3.1. If You are a data subject from the European Economic Area, Our legal basis for collecting and using the Personal Data described in section 2.1. and 2.2. will depend on the Personal Data concerned and the specific context in which We collect it.
3.2. We shall Process Personal Data in accordance with one or more of the following lawful bases, as permitted by applicable data protection laws: (i) Your Consent; (ii) for taking steps on Your request to enter into a contract and/or performance of a contract; (iii) for the purpose of legitimate interest; (iv) You have voluntarily provided Your Personal Data for the specific purpose of processing; (v) legitimate uses such as (a) employment-related purposes; (b)for compliance with a legal obligation;(c) medical emergencies; (d) compliance with any judgement, decree or order issued under applicable law; or (vi) any other permitted lawful bases. Where consent is the legal basis, We will obtain Your consent in the manner prescribed under applicable data protection laws.
3.3. If You have questions or need further information concerning the legal basis on which We collect and use Your Personal Data, please contact Us using the contact details provided under section 12.
4. INTERNATIONAL TRANSFER
4.1. We mainly Process Personal Data in the United States of America. However, We may transfer Personal Data outside the United States of America for the purposes referred to in section 2.1 and 2.2. We will ensure that the recipient of Your Personal Data offers an adequate level of protection that is at least comparable to that which is provided under applicable data protection laws.
4.2. We will ensure that any international transfer of Personal Data will be in accordance with applicable data protection laws. Where applicable laws mandate specific safeguards for international transfers, Personal Data will be transferred only upon compliance with such safeguards. Particularly, if You are a resident of the European Economic Area and when Your Personal Data is processed outside EEA, We will ensure that the recipient of Your Personal Data offers an adequate level of protection, for instance by entering into standard contractual clauses for the transfer of Personal Data as approved by the European Commission (Article 46 General Data Privacy Regulation, 2016), or We will ask You for Your prior consent to such international data transfers.
5. SECURITY OF PERSONAL DATA
We use appropriate technical and organizational measures to protect the Personal Data that We collect and Process. The measures We use are designed to provide a level of security appropriate to the risk of Processing Your Personal Data. If You have questions about the security of Your Personal Data, please contact Us using the contact details provided under section 12.
6. RETENTION OF PERSONAL DATA
6.1. We retain the Personal Data collected where an ongoing legitimate business requires retention of such Personal Data and as permitted by applicable data protection laws.
6.2. In the absence of a need to retain Personal Data under Section 6.1. above, We will either delete it or aggregate it, or, if this is not possible, then We will securely store Your Personal Data and isolate it from any further processing until deletion is possible.
7. YOUR PRIVACY RIGHTS
7.1. You have certain rights relating to your Personal Data, subject to applicable data protection laws to the Processing of Your Personal Data. Depending on the applicable laws, You may be entitled to one or more of the following rights:
7.1.1. You can request information about Our processing of Your Personal Data;
7.1.2. You can access to and/or obtain a copy of certain Personal Data We hold about You (including in a portable and/or machine-readable format);
7.1.3. You can request correction of any inaccurate Personal Data.
7.1.4. You can request Us to delete and erase Your Personal Data.
7.1.5. You can request portability of Your Personal Data in a readily usable format.
7.1.6. You can opt out of the “sale” of personal information, the “sharing” of Personal Data or “targeted advertising” (as these terms are defined under applicable laws);
7.1.7. You can nominate any other individual, who shall, in the event of Your death or incapacity, be allowed to exercise Your rights;
7.1.8. You can register any grievance that You may have in respect of Our collection and use of Your Personal Data;
7.1.9. You have the right not to be discriminated against for exercising Your rights; and
7.1.10. You have the right to appeal our decision to deny your request, if applicable.
7.1.11. If We have collected and processed Your Personal Data with Your consent, then You can withdraw Your consent at any time. Withdrawing Your consent will not affect the lawfulness of any processing We have conducted prior to Your withdrawal, nor will it affect processing of Your Personal Data conducted in reliance on lawful processing grounds other than consent.
7.1.12. You have the right to opt-out of marketing communications We send You at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails We send You. To opt-out of other forms of marketing (such as postal marketing or telemarketing), please contact Us.
7.1.13. You can object to the processing of Your Personal Data, ask Us to restrict processing of Your Personal Data, or You have the right to complain to a data protection authority about Our collection and use of Your Personal Data. For more information, please contact Your local data protection authority as specified by the applicable data protection laws.
7.2. If You seek to exercise Your rights under this section, please contact Us at the details provided in section 12. We will verify any requests before acting on the request and respond to all requests We receive from individuals wishing to exercise their data protection rights within a reasonable timeframe in accordance with applicable data protection laws.
7.3. You may also authorise an agent to exercise Your rights on your behalf. To do this, You must provide the authorised agent with written permission to exercise Your rights on Your behalf, and We may request a copy of this written permission from the agent when they make a request on your behalf. We may also ask You to verify Your own identity or directly confirm with you that you have granted permission to the authorised agent.
8. NOTICE FOR CALIFORNIA RESIDENTS
8.1. Section 8 applies only to California residents and the Personal Information We collect as a Business. “CCPA” means the California Consumer Privacy Act of 2018 as amended by the CPRA. “CPRA” means the California Privacy Rights Act of 2020. For the purposes of this section, the terms “Business”, “Business Purpose”, “Consumer” “Personal Information”, “Sale/Sell”, “Service Provider” and “Sensitive Personal Information” and “Share” shall have the meaning given to them under the CCPA.
8.2. The categories of Personal Information We have collected in the twelve (12) months prior to the Effective Date and We may collect include:
8.2.1. Identifiers such as a real name, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, or other similar identifiers.
8.2.2. Personal Information such as education, employment, employment history.
8.2.3. Commercial Information such as transaction information, financial details, and payment information.
8.2.4. Internet or other electronic network activity information and device information such as, Your usage of the Services, operating system, browser information, and Your session activity including page views, time spent on each page, scrolling activity, and data collected through cookies.
8.2.5. Geolocation data such as device location.
8.3. We have disclosed the categories of Personal Information listed in section 8.2 above for a Business Purpose (which is listed under “How We use Your Personal Data” section in section 2.1 and 2.2) in the twelve (12) months prior to the Effective Date and may disclose such Personal Information to service providers or contractors or to any other third parties who support our business (who are listed under “Whom We share Your Personal Data with” section under section 2.1 and 2.2). We shall not disclose further the Personal Information collected for verification of a consumer’s request or retain it longer than it is necessary for the purpose of verification.
8.4. We do not Sell or Share the Personal Information We collect without providing You a right to opt-out. We do not Sell or Share the Personal Information of minors of at least the age of thirteen (13) but less than sixteen (16) years without receiving such minor’s consent or the consent of the minor’s guardian if the minor is less than thirteen (13) years. We permit third parties (such as ad networks, analytics providers, or marketing providers) to collect information directly from Your browser or device through cookies or similar tracking technology when You visit or interact with Our Website or access Our Services. This information retrieved may include device information, browsing history, and location data that are used to undertake “cross-context behavioural advertising” that provides personalised advertisements to You on other websites or sites that You may visit or access. This may be considered as a “Sale” or “Share” of Personal Information. You may opt-out of the Sale or Share by following the instructions provided under section 9.
9. COOKIE POLICY
9.1. Cookies are text files that are placed on Your computer to collect standard internet log information and visitor behaviour information by Us. When You visit the Website(s), We may collect Personal Data automatically from You through cookies or similar technology. We also set cookies to collect information that is used either in aggregate form to help Us understand how Our Website(s) is being used or how effective Our marketing campaigns are, to help customise the Website(s) for You or to make advertising messages more relevant to You.
9.2. Essential Cookies: We set essential cookies that enable core functionality such as security, network management, and accessibility. You may not opt-out of these cookies. However, You may disable these by changing Your browser settings, but this may affect how the Website(s) functions.
9.3. Analytics, Customisation and Advertising Cookies: We set these cookies to help Us improve Our Website(s) by collecting and reporting information on how You use it. The cookies collect information in a way that does not directly identify anyone.
9.4. When You visit the Website(s), a cookie banner will be displayed providing additional information about cookies and options to opt out of non-essential cookies as required by applicable laws.
10. PRIVACY OF CHILDREN
We recognize the importance of children’s safety and privacy. We do not request, or knowingly collect, any Personal Data from children under the age of 18. If a parent or guardian becomes aware that his or her child has provided Us with Personal Data, they should write to us at the email address provided in section 12.
11. NOTICE TO END-USER AND OTHER EXCLUSIONS
11.1. Our Service(s) are intended for use by enterprises. Where the Services are made available to an End-User through a Subscriber, that enterprise is the Controller of the End-User’s Personal Data. In such a case, the End-User’s data privacy questions and requests should be submitted to the Subscriber in its capacity as the End-User’s Controller. If the End-User is an individual who interacts with a Subscriber using Our Services, the End-User will be directed to contact Our Subscriber for assistance with any requests or questions relating to their Personal Data. We are not responsible for Subscribers’ privacy or security practices which may be different from this notice. Subscribers to Our Services are solely responsible for establishing policies for and ensuring compliance with all applicable laws and regulations, as well as any and all privacy policies, agreements, or other obligations, relating to the collection of Personal Data in connection with the use of Our Services by End-Users.
11.2. Our Website(s) contain links to other websites. Our Policy applies only to our Website(s), so if You click on a link to another website, You should read their privacy policy. We encourage You to review the privacy statements of any such other websites to understand their Personal Data practices.
12. HOW TO EXERCISE YOUR RIGHTS UNDER APPLICABLE DATA PROTECTION LAWS
You may email Us using the details below to exercise Your rights available under applicable data protection laws:
Kind Attention: Support Desk
Email Address: support@revenuehero.io
Upon receipt of a request from You, We will verify Your request and Your identity and shall respond to Your request within a reasonable time, as prescribed under applicable data protection laws, subject to any extension permitted under applicable data protection laws due to the complexity of the request.
In the event You are not satisfied with Our resolution process, You can escalate the request and make an appeal to the supervisory authority in your region.
13. CHANGES TO THE POLICY
We may update this Policy from time to time in response to changing legal, technical, or business developments. Please come back and check for any updates to this Policy. If there are any material changes to this Policy We shall notify You or shall post a notice of the update on Our Website.
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