11 Best Appointment Software for Small Businesses

Keeping track of upcoming projects, meetings, and deadlines is essential for small businesses in today's technology-driven world. However, many startups, seen and observed over the years, collapse by beating around the bush. 

Instead of taking up precious time with tedious, manual appointment scheduling activities and back-and-forth emails trying to figure out availability, you can now streamline the process with online booking systems. By investing in the best appointment-scheduling software, small businesses can save time and accomplish more important tasks.

This blog post will discuss the 11 best appointment software for small businesses that will help you streamline and monitor all your upcoming and current appointments effortlessly. Let’s look below and dive deeper into these applications and software characteristics.

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What Is Appointment Software?

Appointment booking software is a web-based application that enables customers to self-book, cancel, and reschedule appointments. These applications combine personnel scheduling and appointment management into a single digital solution.

Using appointment software can be a major time saver—and benefit both customers and businesses in the long run!

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Top 11 Online Appointment Scheduling Software for Small Businesses

Connecting, communicating, and keeping everything organized can take time and effort. Fortunately, these 11 helpful solutions for online appointment scheduling workflow and staying in the knowledge can help make those tasks a breeze.

1. RevenueHero

RevenueHero is an innovative platform that helps sales organizations to streamline their lead distribution process. It offers powerful features such as instant scheduling, custom meeting distribution, account matching, personalized templates, and more. 

RevenueHero also provides conversion and comprehensive distribution reports to help you keep track of all your meetings and contacts. In addition, its powerful routing analysis technology also allows you to optimize your lead distribution strategy for maximum efficiency. 

Additionally, it provides a convenient meetings dashboard where all scheduled meetings can be accessed in one place for easy management and reporting. All these features combined make RevenueHero the perfect tool for any sales organization looking to increase productivity and performance.

Notable Features

• Round Robin
• Lead distribution
• Instant lead qualification right on the website/landing page
• Automated Meeting Workflows
• 100% customizable meeting widgets
• Funnel analytics

Pricing

1. Inbound Essentials :
   
   
   • Cost: $25 per user per month.
   • Platform Fee: $79 per month.
   • Features: Scheduling on web forms, qualification on form and enriched values, custom lead routing, domain-based matching, native integrations with CRM systems like HubSpot, Salesforce, Zoho, and more.
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2. Inbound Enterprise :
   
   
   • Cost: $35 per user per month.
   • Platform Fee: $79 per month.
   • Features: Includes all features from the Essentials plan plus fuzzy matching, custom property-based matching, collective round robin, advanced scheduling windows, custom code in booking pages, complete whitelabeling, and Okta SSO integration.
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3. Outbound Essential :
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   • Cost: $20 per user per month.
   • Platform Fee: No platform fee.
   • Features: Designed for outbound meeting needs with features like SDR-to-AE meeting handoff, 1-click magic links for routing meetings, and personal meeting links.

All plans include unlimited form submissions and do not require an admin license fee. This flexible pricing structure ensures that businesses can choose the plan that best suits their needs without incurring unnecessary costs.

Integrations

• Salesforce
• HubSpot
• Google Calendar
• Zoom
• Google Meet
• Slack
• Intercom

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2. Calendly

Calendly, is a simple, visually appealing scheduling automation tool. Calendly can be set up and used to schedule meetings almost promptly. You need to make a scheduling link and email it to the individual you wish to meet. Your invitee selects a convenient time, and Calendly's automation handles the rest.

Notable Features of Calendly

• Schedule Automation
• Indicator of Availability
• Management of Availability
• Calendar Administration
• Calendar synchronization

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3. Microsoft Bookings

Microsoft Bookings eliminates the hassle of managing appointments. As an add-on to Microsoft 365 Business and Enterprise, it makes online appointment scheduling a breeze. Clients can reserve available times, leaving busy professionals worry-free as double bookings are no longer an issue. This clever tool results in effortless organizing and managing appointments so that one's time is always utilized to its maximum potential.

Notable Features of Microsoft Bookings

• Online Reservations
• Notifications in Real Time
• Recurring Consultations
• Reservations Administration
• Portal of Self-Service

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4. Square Appointments

Square Appointments is a component of Square's POS payment processing solution. Clients can book from wherever, and you can cover schedules and locations. Square also allows you to accept or decline appointments.

Square Appointments provides a free online booking website, and you may also embed a booking widget into Squarespace, Wix, and WordPress websites.

Notable Features of Square Appointments

• Invoicing and billing
• Booking Administration
• Booking Remarks
• Management of Booth Rentals
• Calendar Administration

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5. 10to8

10to8 is a cloud-based online appointment scheduling service that allows you to send branded messages across different locations, calendars, and teams. A configurable booking page allows customers to book appointments simply. Anyone who schedules time with you will receive automated SMS/text, phone call, or email reminders to ensure they attend all appointments. In addition, the platform tracks all communications to determine if a consumer has viewed your notifications.

Notable features of 10to8

• Collaboration Software
• Commenting/Notes
• Management of Communication
• Compliance Administration
• Tracking Compliance

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6. Acuity Scheduling

The cloud-based appointment scheduling software from Acuity Scheduling allows for self-service booking and multi-calendar scheduling. Payments can be accepted directly from customers using their preferred payment method on the booking page, which you can customize to match your brand identity. A reminder email or SMS can also be sent automatically to clients.

Notable features of Acuity Scheduling

• Scheduling in Groups
• Compliant with HIPAA
• Inventory Control
• K-12
• Coaching for Life

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7. SimplyBook.me

SimplyBook.me is an online appointment booking system for small and large businesses in various service industries. The solution is appropriate for any service organizations that accept planned bookings, such as beauty salons, spas, gyms, medical clinics, pet services, restaurants, universities, childcare providers, financial advisers, counselors, and others.

Notable Features of SimplyBook.me

• Check-in/Check-out
• Class Administration
• Scheduling of Classes
• Client Information System
• Profiles of Clients

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8. YouCanBook.me

YouCanBook.me is another appointment-scheduling software solution that eliminates the need for back-and-forth emails to arrange appointments and avoid multiple bookings. It offers an easy-to-use dashboard and a rapid setup process. YouCanBook.me connects with many apps, allowing you to instantly share meeting details with video conferencing, payment, and calendar apps.

Notable Features of YouCanBook.me

• Permissions and Access Controls
• Activity Monitoring
• Alerts/Notifications
• Appointment Scheduling
• Schedule Automation

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9. Calendar.com

The calendar approaches online appointment scheduling with a clear graphic interface that concentrates on the most commonly used functions. In addition, meetings on your calendar can be color-coded so you can identify your appointments at a glance. The calendar also allows you to create several teams using the platform's workspaces to group and manage their time slots and scheduling pages.

Notable Features of Calendar.com

• Join ten calendars. Gmail, Office 365, and Outlook 
• There are 50 workplace teams
• Personal schedule pages with white labels
• Schedule a meeting with up to 50 attendees
• Time periods for scheduling are completely adjustable

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10. Appointment.com

Appointment, like any excellent scheduling tool, allows clients to set and reschedule appointments 24 hours a day, 7 days a week, depending on your established availability. In addition, appointment includes a booking page, making it an excellent choice for service providers who do not have their own website. The appointment also enables encrypted and secure transactions via SSL (Secure Sockets Layer) technology, allowing you to collect payments via PayPal during the scheduling process.

Notable Features of Appointment.com

• There are several places, departments, or categories.
• Control and Security
• Capabilities for extensive reporting
• Customization
• Payment methods

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11. Koalendar

Koalendar editions with online appointment scheduling are available. While Koalendar's appointment slots are intended to arrange internal sessions, appointment scheduling allows external invitees to plan time with you. In addition, customers do not need a Google account to make appointments because they do so through a booking page.

Notable features of Koalendar appointment scheduling

• can enhance the functionality of their Google Calendar.
• You can select how far appointments can be booked in advance using the appointment scheduler.
• add gap times between meetings
• Limit the number of bookings you accept each day.
• Send confirmation and reminder emails to those who make appointments with you.

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Why Is Having Appointment Software Important?

Appointments can be the lifeblood of any small business, yet keeping track of them and ensuring they are scheduled properly can become a challenge. To ensure that your company runs smoothly and all appointments are tracked, appointment software can drastically help you and your company become more efficient and streamlined. These days there are many great options out there for businesses to utilize.

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1. More Accessible

Moving your appointment planner online will make you more accessible to your clients. In addition, an appointment planner can provide your clients with 24/7 access to your appointment system at a considerably lesser cost than hiring a few extra employees to respond to inquiries after hours.

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2. Better Attendance

Clients missing appointments is inconvenient, but the implications are far-reaching. Even if 5% of your clients do not attend their appointments, you will lose 5% of your revenue. An appointment scheduler can significantly reduce no-shows by automatically sending out appointment reminders and integrating with your clients' online calendars.

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3. Increased Security

One frequently ignored benefit of appointment schedulers is that they can make your appointment system more secure than traditional methods. Before the introduction of online appointment systems, administrators kept track of appointments in a centralized database, which needed to be more effectively safeguarded and exposed data to considerable risk. For example, a hacker accessing a company's network may obtain a large list of client names, phone numbers, and addresses.

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How Can Small Businesses Benefit From Appointment Software?

Small businesses must thrive and compete in today's technology-driven economy. However, many firms need more than antiquated phone-based systems regarding reservations. Because scheduling appointments is hard and time-consuming, you cannot rely on something other than phone calls. It is past time for these companies to begin utilizing appointment scheduling software. This technology can provide numerous benefits to small businesses.

The use of the proper online appointment scheduling tool will shorten the process. As soon as this utility is implemented, it will begin running automatically. It would also reduce human error, such as overlapping schedules or erroneous dates and hours.

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Conclusion

All scheduling software platforms use different methodologies and capabilities to automate scheduling and allow you to focus on building your business. Which app is the best for arranging appointments? It is dependent on your specific business requirements. This is an excellent beginning point for analyzing and selecting the best appointment scheduling software for small business.If you need product usage insight to help increase your sales, RevenueHero is the platform for you. The software provides excellent solutions to identify and prioritize hot leads so you can concentrate on the most valuable ones. Book a demo today and let the team take you through how RevenueHero's features can make your job easier! Boost your income today with RevenueHero.